Thank you Shell! We traveled from Atlanta to Washington for Christmas to be with our son, daughter-in-law and grandson and as soon as we arrived our Hummer started making strange noises. We took in to a nearby garage and let's just say the customer service was the worse we have ever experienced (no professionalism and the language used in the business was so bad that we were embarrassed for them as well as being personally offended). My husband then decided to drive the Hummer (still not properly fixed) to your Shell Station. Well, needless to say, the whole situation changed. Your employees were friendly, kind, professional and overall very helpful. We left the Hummer to be inspected and fixed and to our delight and relief we were able to drive back to Atlanta with a fully functional vehicle. Thank you Thank you Thank you from the Butler Family from Atlanta, GA. We will remember this on our next trip to DC and if we need anything at all we will be back and also recommend Shell to anyone anywhere!