(703) 457-1215
Mon - Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 4:00 PM
Gasoline and Snacks Mon-Sat 6am-Midnight,
Sun 9am-7pm
1

Absolutely Horrible Experience – Do Not Trust This Shop I called this Shell gas station to ask if I could walk in for an oil change, and they told me to come by. I went in and got an oil change and tire rotation. It took about an hour and a half, and I paid $113. The moment I drove off, I heard strange noises. Within 60 seconds, my car completely broke down just two blocks away — the entire front driver’s side tire came off and rolled into the street. I got out and realized they had forgotten to put the lug nuts back on that tire. This careless mistake caused serious damage to my vehicle and put me in a dangerous situation. When I went back, they told me they couldn’t even begin processing a claim with their insurance until the next day. I was left without a car for several days, all because of their negligence. This was a completely avoidable and dangerous mistake that could have caused an accident. The inconvenience, stress, and damage it caused me were unreal. DO NOT bring your car here for any kind of servicing. They are careless and irresponsible.

I appreciate your feedback and apologize for the mistakes made. Unfortunately, a claim could not be made until the next day due to the owner’s son dealing with the death of the owner. A claim was made and our insurance will definitely take care of you and your vehicle. I again apologize for the mistakes made and am not arguing against that. But I assure you your vehicle will be taken care of. I tired to explain this to you over the phone the next morning but I am sorry you just didn’t understand.

- Shirlington Shell Service Center
5

Excellent service!

5

5

Great service! In and out in an hour Sat morning for an inspection.

5

My family has been going to them since 1975. My brother worked there in the late 80s and early 90s. They treat us like family and have .taken care of all the cars we have brought them over the years. They're prices are fair and reasonable and take great care of your car and the customer service is excellent. They been here since before I moved here and are an independent business. Please check them out they will take care of your car and fix it properly. I hope you will check them out.

5

Friendly and fast service! Got my inspection done quickly.

5

5

Don and Edwin are so helpful!! They went above and beyond for me. My car broke down right up the road and they pushed it all the way of the front in the freezing cold. They could not have been nicer about it either. I hate making reviews but this was worth it! I will be going to them for everything moving forward

5

I truly appreciated the service I got at Shirlington Shell! Don and Edwin were really great at communicating what my car needed done, and for someone who doesn't know much about cars that is very important. I trusted them to help me through the process. They were kind, honest and respectful. I will be returning for any work I need done and recommend everyone to do the same!

5

Shirlington Shell Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Shirlington Shell Service Center (703) 578-4656 if you have any issues in accessing any area of our website.