Arlington Auto Repair

4.8 star rating based on 1326 reviews
(703) 578-4656
Mon - Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 4:00 PM
Gasoline and Snacks Mon-Sat 6am-Midnight,
Sun 9am-7pm
1

Had no choice but to use this service center, as they were contracted with the roadside assistance program I have. Although some of the employees seem nice, this shop has unethical business practices. With no mention ahead of time, they wanted to charge me close to $300 for a so-called estimate that they didn't provide, on my car they couldn't repair. Upon explaining this, they handed me an incomplete printout they could have gotten simply by plugging my car up to a code reader. I ended up forking over nearly $200 (they were holding my key hostage), which I was told the owner said he'd charge "if it makes you happy". No, what makes me happy is dealing with a service center that does not try to blaringly rip me off. I do not recommend this shop.

5

4

Quality service a bit expensively

5

Shirlington shell the best gas station service station in Northern Virginia

5

I’m new to the area and saw this shop had the best reviews so I decided to try them. out. I’m SO glad I did because I had the best experience! Steve and his team were very professional and got my car back fast! They have great customer service/ mechanics! I can see why they’ve been in business for 50+ years. I would highly recommend and thank you Steve!

5

1

They lied to me about doing my inspection and emissions and charged me $110 for an oil change, place is definitely a little off.

Mr. Ton. We are sorry for the confusion. You came in requesting an oil change and some of the previous recommendations from 6 months ago (one being a timing chain). You did not mention anything about a Safety or Emissions Inspection. You were informed about the price of an oil change which has not changed in price. In an effort to save you money, we advised you should not do repairs you authorized because we believe it needs an engine. We saved you a lot of money by not proceeding with the repairs you authorized. You thanked us and left in your vehicle.

- Shirlington Shell Service Center
5

Clean and all the pumps wotk but the car vaccum has zero suction.

5

Great service center with excellent customer service. I felt welcomed as soon as I walked in the door, pick up was easy and SUPER convenient with their late pickup hours, and even the follow-up when I had questions was excellent. These folks care about their customers and I plan to keep going back.

5

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